Returns & Exchanges

At Culturelle®, we want you to be completely satisfied with your fashion investment, which is why we offer a 30-day return window for all unworn items with original tags attached. Our streamlined process ensures that finding your perfect fit is effortless and worry-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the original, unworn garments with all tags intact back into the original shipping box or a similar secure mailer.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and securely affix it to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.